Privacy policy

Confidentiality and security are core values for ON-CLICK. We are committed to protecting your privacy and to not collecting unnecessary information. In accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), this policy explains who processes your data, for what purpose and on what legal basis, for how long, to whom it is disclosed and what rights you have.

Data controller

• Controller: ONCLICK SOLUCIONS, S.L.
• Tax ID (CIF): B-62377346.
• Address: C/ Manresa nº 14, Pol. Ind. Mas Beuló, 08500 Vic (Barcelona), Spain.
• Phone: +34 93 883 43 40.
• Email: info@on-click.es.

What data we process

This website only collects personal data through the contact form: name, company, email address, phone number, services of interest and the message you write to us. We do not use analytics or advertising cookies (see our cookie policy).

If you write to us directly by email or call us by phone, we will process the data you provide for the same purpose and under the same conditions.

Purpose of processing

We use your data solely to handle and respond to your request for information or a quote and to maintain any communication arising from it. We do not use it to send you marketing communications or to build profiles, and we do not make automated decisions that affect you.

Legal basis

The legal basis for processing is your consent (article 6(1)(a) GDPR), which you give when you submit the form after accepting this privacy policy. You may withdraw your consent at any time, without affecting the lawfulness of processing carried out before its withdrawal.

Obligation to provide data

The fields marked as required in the form are necessary to handle your request; if you do not provide them, we will not be able to reply to you. You must be at least 14 years old to provide personal data.

Retention period

We will keep your data for as long as necessary to handle your request. Once it has been dealt with, and if no business relationship or other processing has begun, we will keep it blocked only for the legally established periods in order to address any potential liabilities, after which it will be deleted.

Recipients

Your data is confidential and will not be disclosed to third parties, except where required by law. To provide the service, the providers of our web hosting and email services may have access to it as data processors, with the safeguards required by the GDPR.

Your rights

You may exercise the following rights at any time:

• Access: find out whether we process your data and obtain a copy.
• Rectification: correct inaccurate or incomplete data.
• Erasure: ask us to delete your data when, among other reasons, it is no longer needed.
• Objection: object to processing on grounds relating to your particular situation.
• Restriction: ask us to restrict processing in certain circumstances.
• Portability: receive your data in a structured, commonly used format.
• Withdrawal of consent at any time.

To exercise them, write to info@on-click.es or to our postal address, with the reference “Personal data”, stating the right you wish to exercise and the data concerned. If we consider it necessary to identify you, we may ask you for supporting documentation.

If you believe we have not processed your data correctly, you may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es).

Security

We have adopted appropriate technical and organisational measures to ensure the security of your personal data and to prevent its alteration, loss and unauthorised processing or access. Among other measures, communication with this website takes place over an encrypted connection (HTTPS).

Accuracy of data

Please inform us of any change to your data so that we can keep it up to date. We are not responsible for the privacy policies of third-party websites you may access through links on this site.

Changes to this policy

We may modify this privacy policy to adapt it to changes to the website or to the law. We recommend that you review it each time you provide us with your data. The date of the last update is shown on this page.

This English version is provided for information purposes; in the event of any discrepancy, the Spanish version shall prevail.